Specific transaction notation

Shop name	Yamada Body Works
Sold by	Yamada Body Industry Co., Ltd. ( Company Overview )
Web management manager	Masahide Yamada
Head office location	2-20-55 Furusho, Aoi-ku, Shizuoka City, Shizuoka Prefecture, 420-0812
phone	054-261-7748
FAX	054-261-7785
E-MAIL	Contact Form
Sales price	Listed on the product list page and product details page (sales price includes consumption tax)
Sales volume	Specified on product page
Required fees other than the product price	Consumption tax, shipping fee, cash on delivery fee, bank transfer fee
Application expiration date	As a general rule, 7 days from the date of order. However, this does not include orders placed during long holidays or when the customer has agreed that the delivery time for back-ordered items will be 8 days or more from the date of order.
postage	Shipping costs are 750 yen (tax included) for product totals up to 2,000 yen (tax included). For product totals over 2,000 yen (tax included), shipping costs are 1,050 yen (tax included). *This is a flat rate nationwide. *Shipping is only available domestically. *There are some products for which special shipping charges apply in Hokkaido. (Specified on the product page) *There are some products that cannot be shipped to Okinawa or remote islands. (Specified on the product page)
Payment Method	■If you pay by credit card, the payment amount will be determined at the time of your order. ■If you choose cash on delivery, please pay the price in exchange for the product. ■If you choose to pay by bank transfer (prepayment), please make the payment within 7 days of placing your order. If payment is not received, your order will be cancelled.
Payment period	■For credit cards, VISA, MasterCard, JCB, AMERICAN EXPRESS, and Diners Club are accepted. Payments are limited to one payment only. ■If you choose cash on delivery, please pay the price in exchange for the product. ■If you choose to pay by bank transfer (prepayment), please make the payment within 7 days of placing your order. If payment is not received, your order will be cancelled.
Delivery time	■For in-stock items, orders received by 2:00 p.m. on a business day will be shipped on the same day, and orders received after that will be shipped on the next business day. This applies to orders for cash on delivery and orders for which payment has been completed. Once the items you purchased have been shipped, we will notify you by email or fax. ■For back-ordered items and out-of-stock items, we will inform you of the expected shipping date as soon as possible after receiving your order. If the order date falls on a company holiday or a manufacturer holiday, we will notify you of the expected shipping date on the next business day. Thank you for your understanding. Once your purchased items have been shipped, we will notify you by email or fax. *If your order contains back-ordered items or out-of-stock items, we cannot deliver them in parts. If you wish to have your items delivered in parts, shipping fees will be charged for each shipment. Thank you for your understanding.
Return deadline	In principle, within 7 days after receiving the product
Return Policy	◆ Cancellation or return before receiving the product ■If your order has not yet been shipped, you can cancel it. Please contact us by phone, fax or email to cancel. *Tool boxes and fenders are large items that are prone to scratches and dents during transportation, so they cannot be returned even if they are unopened. *For products that need to be ordered or large orders, cancellations and returns are not possible. *As gas dampers are such a delicate product that their characteristics begin to change even after just one use, they cannot be canceled or returned after shipping. ◆ Returning the product after receiving it ■You can return products after receiving them if they are completely unopened (including the cardboard packaging used at the time of shipment) . Please contact us as soon as possible by phone, fax or email. Please be sure to return the product to us within 7 days of receiving it. Please note that we will not be able to accept returns if the deadline has passed or if you do not contact us. *For products that need to be ordered or large orders, cancellations and returns are not possible. *As gas dampers are such a delicate product that their characteristics begin to change even after just one use, they cannot be canceled or returned after shipping. ■Please note that you will be responsible for the shipping costs to our company when returning the product. Regarding refund methods after returning items ■Once the product arrives within the deadline, we will check the condition of the product. ■If there is no problem with the product, we will refund the price of the returned product minus the transfer fee to your designated account. ■Please be sure to fax us your account number and name as they will be required for the refund. ■For customers paying by credit card, please use the inquiry form to inquire about refunds.
Return fees	Return shipping fees and refund transfer fees will be borne by the customer.
Handling of defective products	We take every precaution when managing our products, but if you suspect there is a problem with the quality of the product, please contact us by phone, email, or fax within 7 days of delivery. After confirming the situation, we will promptly exchange the product. *Installation costs (labor costs, etc.) and losses due to vehicle stoppage are not covered by the warranty.