Specific transaction notation

shop's name	Yamada Body Works
Seller	Yamada Body Industry Co., Ltd. ( Company Profile )
Web management manager	Masahide Yamada
Head office location	2-20-55 Furusho, Aoi Ward, Shizuoka City, Shizuoka Prefecture 420-0812
phone	054-261-7748
FAX	054-261-7785
E-MAIL	Contact form
Selling price	Posted on product list page and product details page (sales price includes consumption tax)
Sales quantity	Specified on the product page
Necessary charges other than product price	Consumption tax, shipping fee, cash on delivery fee in case of cash on delivery, bank transfer fee
Application expiration date	As a general rule, 7 days from the date of order. However, this does not apply to orders placed during long holidays, or cases in which the customer has agreed that delivery will take more than 8 days from the date of order for back-ordered items.
postage	Shipping fee is 750 yen (tax included) for items totaling up to 2,000 yen (tax included). If the total product price exceeds 2,000 yen (tax included), shipping fee will be 1,050 yen (tax included) *Flat shipping fee nationwide. *Shipping is only available within Japan. *Some products require special shipping charges in Hokkaido. (Cleared on the product page) *Some products cannot be shipped to Okinawa or remote islands. (Cleared on the product page)
payment method	■If paying by credit card, the payment amount will be determined at the time of ordering. ■In the case of cash on delivery, please pay the price in exchange for the product. ■If paying by bank transfer (prepayment), please make the transfer within 7 days after placing your order. If payment is not received, the reservation will be treated as cancelled.
Payment period	■For credit cards, VISA, MasterCard, JCB, AMERICAN EXPRESS, and Diners Club are accepted. Payment can only be made once. ■In the case of cash on delivery, please pay the price in exchange for the product. ■If paying by bank transfer (prepayment), please make the transfer within 7 days after placing your order. If payment is not received, the reservation will be treated as cancelled.
Delivery time	■In-stock items will be shipped the same day if received by 2:00 pm on a business day, and items received after that will be shipped the next business day. ...Regarding "cash on delivery" and orders for which payment has been completed. Once your purchased item has been shipped, we will notify you by email or fax. ■For back-ordered items and out-of-stock items, we will notify you of the estimated shipping date as soon as we receive the item. If the order date is a holiday for our company or a holiday for the manufacturer, we will notify you of the estimated shipping date on the next business day. please note that. Once your purchased item has been shipped, we will notify you by email or fax. *If your order includes back-ordered items or out-of-stock items, split delivery will not be possible. If the customer requests delivery in installments, a shipping fee will be charged for each shipment. please note that.
Deadline for returns	As a general rule , within 7 days after receiving the product
Return policy	◆ Cancellation or return before receiving the product ■You can cancel your order if the item you ordered has not yet been shipped. Please notify us of your cancellation by phone, fax, or email. *Tool boxes and fenders cannot be returned, even if unopened, as they are large products and are susceptible to scratches and dents during transportation. *In the case of back-ordered items or bulk orders, cancellations and returns are not possible. *Due to the nature of the product, gas dampers are so delicate that their characteristics begin to change even after one use, so cancellations and returns cannot be made after shipping. ◆ Returns after receiving the product ■Once you have received the product, you can return it as long as it is completely unopened (including the shipping cardboard) . Please notify us promptly by phone, fax, or email. Please be sure to return the product to us within 7 days after receiving the product. Please note that if the deadline has passed or we have not contacted you, we will not be able to accept returns. *In the case of back-ordered items or bulk orders, cancellations and returns are not possible. *Due to the nature of the product, gas dampers are so delicate that their characteristics begin to change even after one use, so cancellations and returns cannot be made after shipping. ■Customers are responsible for shipping charges to our company for returns. Please be aware of this before sending. ◆ How to get a refund after returning a product ■Once the product arrives within the deadline, we will check the condition of the product. ■If there is no problem with the product, we will refund the amount of the returned product minus the transfer fee to the customer's designated account. ■Please be sure to fax us your account number and name as we will need it for the refund. ■For refunds for customers who paid by credit card, please contact us using the inquiry form .
Return fees	Return shipping fees and refund transfer fees will be borne by the customer.
Handling of defective products	We take every possible measure to manage our products, but if you think there is a problem with the quality of the product, please contact us by phone, email, or fax within 7 days after delivery of the product. After confirming the situation, we will promptly replace the item. *The cost of installation (labor, etc.) is not covered by the warranty.