Cancellation, returned goods
◆ Cooling-off regulation
1. Canceled before receiving product
- If the item ordered does not satisfy the condition of [cancellation impossible condition] by [before shipping procedure], you can cancel. Please contact us by phone, fax or e-mail.
【Cancellation impossible condition】
※ Inquiries can not be canceled.
※ If the total price exceeds the total price of 20,000 yen (tax included), cancellation is impossible.
2. Returned goods after receipt of goods
- After receipt of goods, returned goods are possible unless it falls under [goods and conditions for non-refundable products] . Please promptly request by telephone, fax or e-mail. Please return goods to us within 7 days after goods arrival. Please note that we can not respond to returned goods if we do not contact you if past due date.
※ For products that are not returnable, there is a description on each product details page.
【Items and conditions for which returns are not permitted】
〇 In-Stock Item
〇 Tool box · Fender · · · For large items and scratches and dents are easy to occur during transportation
〇 Gas damper · · · due to the nature of the product it is delicious enough for the characteristic change to start even once it is used
○ U bolt ... Because there is a possibility of paint peeling or scratches due to removal of the nut
〇 Value exceeding the total price of 20,000 yen (tax included)
- ※ Shipping fee to our company for returning will be borne by the customer. Please acknowledge it beforehand.
3. Method of refund after cancellation
- After delivery, we will check the state of the product at our company.
- If there is no problem with the product, we will refund the amount by deducting the transfer fee from the price of returned goods to the customer designated account.
- Since it will be necessary for refund, please be sure to contact your account number / name on fax .
- In regard to the customer's repayment of the credit settlement here please contact.
◆ Handling defective products
- Every effort is made to control the product, but if you think that there is a problem with the quality of the item by chance, please contact us by TEL · Mail · FAX within 7 days after the arrival of the item. After confirming the situation, we will promptly exchange.
* The cost (such as labor cost) that it took for the installation will be out of the scope of the warranty.
Other questions here please contact.