About delivery and shipping fee

Products ordered will be delivered by Kuroneko Yamato's Takkyubin or Seino Transportation.
※ The delivery target will be domestic only.

Delivery time

  • Items with inventory will be shipped the same day that was accepted by 2 pm of regular business day on the day , after that it will be shipped after the next business day . · · · "About cash on delivery" and orders which settlement is completed.
  • When delivery of purchased items is completed, we will contact you by e-mail to that effect.

Shipping fee

  • One order shipping fee is 750 yen (tax included) up to the total price of 2,000 yen (tax included) . The amount of money exceeding the total price of 2,000 yen (tax included) is 1,050 yen (including tax) .
    ※ Delivery is only available in Japan.
    ※ Packing Parts Regardless of the number and weight, it is a flat rate nationwide.
    ※ For Hokkaido, a special shipping cost of 2,160 yen (including tax) will be charged separately for each item plus the standard shipping fee of 1,050 yen (including tax) plus items that are over 200 sizes and less than 200 sizes (tool box, fender, etc.) . (There are items on the product page)
    ※ For Hokkaido, a special shipping fee of 4,320 yen (including tax) will be added separately for each item plus a standard fare of 1,050 yen (including tax) for items exceeding 200 sizes (such as lashing rails). (There are items on the product page)
    * Special shipping fee will be announced after ordering because automatic addition can not be done on the system.
    There are products that can not be shipped to Okinawa · remote islands. (There are items on the product page)

Delivery of goods

  • It is also possible to specify receipt date and receipt time according to customer's convenience. Please specify when ordering.
  • Okinawa, remote islands and remote areas will arrive after two days later. Please consult us when ordering.
  • Weather conditions, traffic circumstances and other circumstances, orders on Saturdays, Sundays, public holidays, year-end and New Year holidays etc may not meet your requested time. Thank you for your early order.
  • If absent at the time of delivery, leave the absent voucher to the delivery destination, we will deliver it again according to your desired time. Please see the absence slip for details.
  • If delivery is delayed, you can track the location of the item at that time. Please do not hesitate to contact us.
  • If the product arrives, please be sure to take in your hands to see if there are incompleteness such as breakage of the package.
  • Receipt for cash on delivery will be shipped later on e-mail after confirming product arrival. In case of hurry the voucher delivered by the shipping company will be the cum receipt. Because there is no problem on the tax law, please use it.

Confirm delivery status of goods

  • We will send you a "shipping notification e-mail" to inform you that we have shipped the item, so you can easily check the delivery status of the package.

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Luggage inquiries
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Cancellation of goods · About returned goods


Other

Other questions here please contact.